Flexible IT Support for Every Business
At Netstable, we understand that no two businesses are the same. That’s why we offer flexible, transparent IT support packages that fit your needs, budget, and level of technical complexity.
Whether you’re a one-person business or a large organisation with multiple sites, we provide reliable support that grows with you.
And if you need something more bespoke — we’ll tailor a plan just for you.
Feature / Package
Pay-As-You-Go
Remote & On-Site Support
Remote Monitoring & Management
Contract IT Support
1. Pay-As-You-Go IT Support
Ideal for smaller businesses or those who only need IT help occasionally.
When something breaks, slows down, or won’t connect — we’re just a call away. No contract, no commitment.
Our Rates:
Remote Support: £75 + VAT per hour
On-Site Support: £100 + VAT per hour
Perfect For
Start-ups, freelancers, or businesses that rarely need IT assistance.
2. Remote & On-Site IT Support
Enjoy the flexibility of both remote and on-site support. Most issues can be fixed remotely, saving time and cost — but when a physical visit is needed, our local Cheshire engineers can be there quickly.
Benefits:
- Fast remote resolutions
- On-site visits when needed
- Reduced downtime
No unnecessary callouts
Perfect for:
Businesses that want a cost-effective balance between remote and in-person support.
3. Remote Monitoring & Management
Prevention is better than cure. Our proactive monitoring service keeps an eye on your systems 24/7, detecting early signs of problems like hardware failure, software crashes, or security threats.
We’ll fix small issues before they impact your business — and provide monthly performance reports so you stay informed.
From just £5 + VAT per device, per month.
Includes:
- Continuous system and network monitoring
- Security and patch management
- Automated alerts
- Monthly reporting
Ideal for:
Businesses that value stability and want to avoid costly downtime.
4. Contract IT Support
For companies that rely heavily on technology, a contract plan offers complete peace of mind.
With unlimited remote support and included on-site time, you’ll always have an expert team ready to help — without unpredictable costs.
From £25 + VAT per machine, per month, including:
Full remote support
Proactive monitoring
30 minutes of on-site support per month (rollover available for one month)
Priority response and regular maintenance checks
Best for:
Businesses seeking predictable IT costs and consistent, proactive support.
Common IT Issues We Support
We help with all aspects of IT management and troubleshooting, including:
Virus and malware removal
Software installation and updates
Hardware configuration and upgrades
Connectivity and network issues
Printer and peripheral problems
Email and internet setup
Microsoft 365 configuration, deployment, and support
Server issues and maintenance
New workstation setup
If it’s technical — we can support it.
Why Businesses Choose Netstable
✅ Local, Cheshire-based team — quick response and on-site visits
✅ No jargon — we speak plain English
✅ Proactive and transparent — no hidden fees
✅ Flexible packages — tailored to your business
✅ Trusted partner — years of experience supporting businesses across the North West
Not Sure Which Plan Fits You Best?
We’ll help you find the right solution for your business — whether you want ad-hoc help or full coverage.
📞 Call us on 01625 380 083
📧 Email: support@netstable.co.uk